Privacy policy

This policy covers information collected by CJ Dinsmore (“I,” “me,” “we,” “us”) through cjdinsmore.com, including its chat widget and forms, our ads, and any calls, texts, or emails that follow. Our stairlift offer also has its own stairlift privacy notice with details specific to those ads.

Information we collect

What you give us

• Your name, phone number, email address, and ZIP code or street address when you send them through the chat widget, a form, a call, a text, or an email.
• The details of your request and anything else you choose to tell us.
• Details of any purchase or service.

What’s collected automatically

When you visit, we and our website host receive standard technical information such as your IP address, browser and device type, the pages you view, and the link or ad that brought you here. Our ads use the Meta Pixel, which uses cookies to show us which ads lead to requests.

How we use it

• To reply to your messages and requests.
• To schedule appointments and provide the products or services you ask about.
• To send updates, reminders, support, and, if you’ve opted in, occasional offers.
• To keep records and to measure and improve our website and ads.
• To comply with the law and protect our rights.

Text messages (SMS)

If you opt in through our chat widget or a form, or by texting us first, we may send you text messages about your inquiry, appointments, service updates, support, and related offers. Message frequency varies. Message and data rates may apply. Consent isn’t required to buy anything.

Reply STOP to any text to opt out, or HELP for help. Full program details are in our Terms of Service.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.

Who we share it with

We do not sell or rent your personal information. Subject to the text-message commitment above, we share it only as follows:

• Partners who fulfill your request. For example, the licensed dealer and installers who supply, install, and service a stairlift receive what they need to do that job.
• Service providers. Companies that run tools for us, such as our customer management and messaging software, email, website hosting, and phone service. They may use your information only to provide those services to us.
• When required. If the law requires it, to protect our rights or someone’s safety, or as part of selling or transferring the business.

Cookies

You can block or delete cookies in your browser settings, and you can control ad personalization in your Facebook or Instagram ad preferences.

How long we keep it

We keep your information only as long as we need it for the purposes above, or as long as tax, warranty, and legal rules require. You can ask us to delete it at any time.

Your choices

• Stop texts: reply STOP.
• Stop calls or emails: tell us, or use the unsubscribe link in any email.
• See, correct, or delete your information: contact us below. We’ll confirm it’s you and respond within 45 days.

Security

We use reasonable safeguards to protect your information. No system is perfectly secure, so we can’t guarantee absolute security.

Children

This website is meant for adults. We don’t knowingly collect information from anyone under 18.

Changes to this policy

If we change this policy, we’ll post the new version here and update the date at the top.

Contact us